RETURN/EXCHANGE POLICY

RETURN/EXCHANGE POLICY

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ALL SALES are FINAL !!

We want to ensure customer satisfaction with for every order placed but due to the nature of the products created, there is a NO REFUND policy. If you have received an incorrect order or are unhappy with your product, we can EXCHANGE the product as long as it is within 15 days of receipt and in its original (unused) condition and container. Customer must show proof of purchase and is responsible for return shipping. Shipping costs are nonrefundable. Please contact us for further product exchange information and directions at info.eliteessence@gmail.com.

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>  For damaged orders please read the FAQ section under “Shipping”

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Exchange Conditions:

If the replacement item is priced higher than the purchased item customer is responsible for paying the difference in cost.

If the replacement item is priced less than the purchased item customer loses the difference in cost or will be given a credit towards next purchase.